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    Wholesale Policies

    Wholesale Policies 

    MINIMUM ORDERS

    • Minimum opening order is $150
    • Reorders are minimum $100

    S H I P P I N G   P O L I C I E S

    • Orders are fulfilled in the order they are received.
    • Although we stock most designs, some products are printed to order and may require 5-7 business days for us to process, create, package, and ship. Allow longer shipping times during high volume seasonal times. In stock items will ship sooner.
    • Orders received after 5PM CST are considered next business day purchases.
    • All orders are shipped via UPS & USPS, unless otherwise arranged by you; shipping is determined by weight.
    • An order may only be shipped to one location.
    • We currently ship within the U.S. 

     H O U R S   O F   O P E R A T I O N

    •  We accept orders 24 hours a day, 7 days a week.
    • We will usually respond to you within 24 business hours to resolve any issues or to answer any questions you have! During the weekends, answer times may be delayed. 
    • Our hours of operation are Tuesday through Saturday, 10:00 am - 5:00 pm. We try to approve accounts on the weekends.
    • To contact us, please send us an email to sales@pinkmachine.net or call 903-337-1893

    HOW TO PLACE AN ORDER

    1. Prior to approval as a wholesale customer you must first register on our website for a wholesale account.
    2. Upon approval as a wholesale customer you will be able to preview wholesale pricing, shop for products, view inventory availability, and place orders directly from our website.  

    WHOLESALE PRICING

    Wholesale pricing is displayed on www.pinkmachine.net when logged in and approved as a wholesaler. All prices are listed in US dollars. Prices are subject to change without notice but confirmed order pricing will be honored. (If you do not immediately see wholesale pricing after approval, please log out and log back in.)


    PAYMENTS

    Pink Machine accepts credit cards (MasterCard, Visa, Discover, and American Express) PayPal and Sezzle.


    SHIPPING

    Shipping is not included in the cost of goods. Pink Machine makes every attempt to ship out orders within 24-48 hours, however please allow up to 5 business days for order processing and fulfillment.


    RETURNS

    No returns of wholesale orders will be accepted.


    DAMAGES & DEFECTS

    Please inspect all shipments immediately upon arrival. Contact Pink Machine at sales@pinkmachine.net within 5 business days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.